Agents can quickly add or update customer records with RPA. They can also edit the details on other systems with a mouse click.
RPA can automate the process of sending the Sales & Order information from ERP to CRM and notify the salesperson.
RPA can be used to validate identity, unlock accounts, reset password credentials and pass it back to users.
RPA can create new accounts across multiple systems and applications.
RPA can raise incidents/change requests by creating and updating tickets. These tickets can be made from email or can also be auto-created with inputs from monitoring systems.
RPA can follow up on incidents with users and report tickets to the concerned
RPA can close tickets after follow-up if the users indicate the incident has been resolved or there is no response after repeated follow-up.
RPA can drive actions in external systems (supplier, partner, or customer) or even internal systems with a non-disruptive integration.
Agents can quickly add or update customer records with RPA. They can also edit the details on other systems with a mouse click.
RPA can automate the process of sending the Sales & Order information from ERP to CRM and notify the salesperson.
RPA can be used to validate identity, unlock accounts, reset password credentials and pass it back to users.
RPA can create new accounts across multiple systems and applications.
RPA can raise incidents/change requests by creating and updating tickets. These tickets can be made from email or can also be auto-created with inputs from monitoring systems.
RPA can follow up on incidents with users and report tickets to the concerned
RPA can close tickets after follow-up if the users indicate the incident has been resolved or there is no response after repeated follow-up.
RPA can drive actions in external systems (supplier, partner, or customer) or even internal systems with a non-disruptive integration.